Director, Cuyahoga County Human Services Chamber of Commerce

Applications closed on June 3, 2024.

The Center for Community Solutions has an immediate opening on our Cleveland-based team for the inaugural director of the Cuyahoga County Ohio Human Service Chamber of Commerce (CCHSCC). This person will be responsible for developing, leading, and managing the overall operations of the Chamber and ensuring that it achieves its aim to provide a collective voice for human service nonprofit organizations in greater Cleveland. This is a new position and the CCHSCC is forming. Therefore, the director will be expected to manage strategic and logistical support for the Chamber.

Key Responsibilities

  • Establish operational practices of the CCHSCC, which will include Chamber governance, structure (committees, membership, and dues levels), and communications (contact lists, marketing materials, web presence, communication content and cadence).  
  • Solicit memberships and develop and implement strategies to promote the growth and sustainability of the chamber and its membership base.
  • Identify services and implement member benefits and chamber offerings to strengthen nonprofit human service sector.
  • Build and maintain relationships with key stakeholders, including members, government officials, community leaders, and partner organizations.
  • Develop and implement an advocacy agenda for the Chamber.
  • Represent the chamber in public forums, advocating for policies and initiatives that benefit the health and human services sector.
  • Develop and manage the chamber's budget, ensuring financial sustainability and accountability.
  • Develop and implement training and educational programs to help members stay informed of the latest trends, technologies, and best practices in the health and human services sector.  

About Human Service Chambers

A human service chamber is a local membership organization serving as a collective voice for nonprofits.

A chamber is centered on engaging with public officials, influencing and advocating for public policy, and creating efficiencies. 

Efficiencies can include shared business practices and services and collective bargaining and purchasing.  

There are two such chambers in Ohio, one in Franklin County and one in Hamilton County.

Community Solutions will serve as convener and incubator of CCHSCC, and the director will be an employee of Community Solutions. However, much of the work will be directed by a Steering Committee comprised of certain CCHSCC members.  

Qualifications and Preferred Skills

  • Strong business acumen and understanding of the health and human services sector.
  • Minimum of 7-10 years of experience in leadership and management roles, preferably in a chamber of commerce or nonprofit organization.
  • Proven track record of fundraising, financial management, and strategic planning.
  • Experience convening groups and managing coalitions.  
  • Existing relationships with policymakers and community leaders at the local, state, and/or federal level and experience advocating on health and social issues.  
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
  • Ability to think strategically, make sound decisions, and manage multiple priorities effectively.
  • Demonstrated commitment to social justice, equity and inclusion, and community engagement.
  • Bachelor's degree in business administration, public administration, or related field; Master's degree preferred.  
The Center for Community Solutions is a non-partisan, nonprofit think tank in the health and human services landscape, committed to influencing health, social and economic conditions in Ohio.

Community Solutions is a permanent hybrid working environment. All employees are expected to work from their assigned office at least two days per week. This position will be located in the downtown Cleveland office. At this time, remote work locations must be within the state of Ohio.  

Employees of The Center for Community Solutions are expected to be up to date on their vaccinations, including an annual flu shot and COVID-19 boosters.

All staff must understand and value racial equity as an organizational operating principle and be committed to continued learning on issues related to race, equity, diversity, and inclusion.

Compensation and Benefits

Salary range: Director I, Grade 53, $75,000 - $90,000

The Center for Community Solutions provides generous benefits including:

  • Ample paid time off including at least 3 weeks of paid vacation, and 15 paid sick days annually, 11 paid holidays per year, and a week-long office closure between Christmas and New Year.
  • 401(k) retirement plan with automatic employer contribution of 3% of salary plus employer match of 0.5% for every 1% of employee contribution up to 4% of salary.
  • Annual budget for professional development: conferences, trainings, and associated travel.
  • Tuition reimbursement opportunities for current students and support for employees seeking student loan forgiveness as employees of a nonprofit organization.
  • High deductible health plan with employer covering 100% of the premium for the employee’s coverage and a monthly contribution to a Health Savings Account on the employee’s behalf.
  • Main offices in Class A office buildings in central downtown location with lake views in Cleveland and overlooking Columbus Commons in Columbus. Access to building amenities including free access to the fitness center in the Cleveland building.
APPLY BY JUNE 3: send an email with resume AND cover letter to

Employment and tenure with The Center for Community Solutions are based on the “at will” principle of employment.

The Center for Community Solutions is an Equal Opportunity Employer M/F/V/D/SO.

Keeping the think in think tank

Our staff are experts in policy, data analysis, community outreach, and communications, and more than 80 percent of our staff hold advanced degrees. Our Board is comprised of executives, educators, and health professionals in legacy institutions in Northeast Ohio.

Work with Community Solutions

Agencies and organizations in Northeast Ohio and across the state contract with Community Solutions for research and data analysis to improve conditions in their communities.