Our Latest Research

  • Recommendations to Improve Customer Service for Ohio’s EBT Customers

    As Ohio begins a procurement process for its Electronic Benefit Transfer (EBT) payment system, which it uses to deliver Supplemental Nutrition Assistance Program and Pandemic-EBT (P-EBT) benefits, improving its customer services should be a goal. Learn more here.

  • Funding for Workforce Development in Cuyahoga County

    The workforce development system exists to ensure adults have the skills needed to obtain and maintain employment and that employers can find qualified workers. Learn how it is funded here.

  • Temporary Emergency Hunger Assistance is Buoying Ohio’s Economy

    Federal and state governments collaborated during the pandemic to provide temporary help to fight food insecurity during unprecedented times. Perhaps the most critical measure came through the Families First Coronavirus Response Act in March 2020 that granted states temporary Supplemental Nutrition Assistance Program (SNAP or food stamps) flexibility to allow emergency allotments. Learn more about the allotments and why they should be extended here.